Example from the field of one operator’s COVID-19 precautions ​

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We will deliver a special newsletter sharing tools for village operators and managers. In the meantime we have given below a verbal explanation we received of what one operator is doing to protect residents and staff.

1. Conduct an infection control audit

2. All staff retake hand washing training

3. Amend the list of cleaning duties and frequency

4. Issue (if available) hospital grade wipes

5. Set up new hand sanitiser stations at all entry points including elevators doors on each level and nearby entry gates

6. Conduct a PPE audit, including all the hand sanitiser, gloves, masks, gowns etc.

7. Liaise with cleaners to discuss the use of stronger chemicals and check their action plan in the event of an outbreak

8. List restriction measures such as:

· Front doors are locked 24/7 every staff/ visitor/delivery drivers has to buzz to be let in

· Have a script to asks:

  • Have they been overseas in last two weeks
  • If they know anyone who has been diagnosed or exposed
  • If they have any symptoms
  • Ask to take their temperature taken which is logged in (37.4 or higher not allowed in)
  • Direct them to sanistise hands upon entry and exit to both the village and homes (4 times each visit)

9. Limit visitors access to common areas and request residents to consider restricting visitors to the site to family, and friends in small numbers

10. If visitors access via main entrance have staff escort them to the residents home

11. Shut all indoor communal spaces including community centers, gyms, pools, librarys, theatres, craft rooms etc…

12. Commence Business Continuity planning in the event of an outbreak in the wider community or village community

For staff:

1. Log temperature at the start of shift

2. Wipe down door handles, trolleys, equipment between uses, with the hospital grade antibacterial wipes (not the spray normally used)

3. Only allowed to work at the one village

4. Engage in all training material for Covid-19

5. Start a register of the names of people they have significant face to face interactions with during their shift, (in the event there becomes a future need to trace the spread of the virus)