RAA Aged Care

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In home equipment
Security - enterprise
Security - personal
101 Richmond Road, Mile End South SA, Australia

RAA offers low cost competitive retirement and lifestyle village solutions, with exceptional service for managers and residents.

About:

RAA provides a range of Motor, Home & Travel products and services that keep their members safe, secure and mobile.

RAA is a mutual organisation with over 700,000 members and is supported by more than 850 highly valued staff.

With our range of products and services, flexible payment plans and dedicated account managers, RAA provides peace of mind when it comes to helping with your business needs.

Services:

RAA offers a range of products and services for the Aged Care sector, including:

  • Wireless Personal Alert Systems (PAS) - See more HERE
  • 24/7 Monitored security for retirement villages - See more HERE
  • Mobility scooters - sales, servicing and repairs - See more HERE

RAA can tailor a monitored security system to suit your business needs and give your residents peace of mind.

RAA has been providing security solutions for more than 20 years, including installation, monitoring and maintenance services. We have over 31,000 individual customers nationally, with 8,000 personal emergency call systems for over 75 retirement villages Australia-wide.

Our ASIAL Grade A1, Monitoring Emergency Response Centre operates 24/7, 365 days a year and is based at our head office in Adelaide. RAA’s trained consultants are at the end of every emergency signal. All RAA consultants are police-checked and security licensed, ensuring total integrity of members/customers information. All calls are recorded for coaching and compliance purposes.

RAA is a member of PERSA (Personal Emergency Response Services Association) and ASIAL (Australian Security Industry Association Ltd). We must undergo regular independent audits to meet ASIAL’s rigorous standards. When responding to personal alarms RAA exceeds these standards, as set out in AS4607–1999.

In an emergency situation when an alarm is activated, the operator will immediately call for help, which will either be a nominated person or an emergency service. If the operator can’t make contact with the person, an ambulance will be called.

As an additional safeguard, we also have a fully redundant remote Disaster Recovery Facility, which, in the highly unlikely event that we cannot access the main monitoring centre, can be brought on line to ensure continuity of service.

For more information, call Scott Humphris on 8202 4306, or email shumphris@raa.com.au