The Aged Care Complaints Commissioner publishes a summary of complaints received each quarter. 927 were received for residential aged care, which accounts for 190,000 residents plus respite and transitional clients.


RIP: We are seeing the death of the family-run aged care operator
It feels like I am writing an obituary to family-run aged care facilities. Once the backbone of the sector, multi-generation operators are now selling out at a pace not seen before. The sell-off is accelerating, with three landmark deals in just two...
