Darren Gossling, Founder and Managing Partner of Rohling International, an independent consultancy specialising in aged care, disability, healthcare, and Government services, advises its clients on technology solutions and manages implementation and configuration. 

Darren says there are four components to a successful roll out of a technology strategy: customer experience, business processes, risk and governance, and workforce and culture. 

To find out what he sees as the essential steps on the roadmap, subscribe to our digital magazine, SATURDAY. 

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