Queensland-based residential, respite and community care provider Feros Care has received its second national award for technological innovation; its Community Gateway using software, phone networks, electronic documents, the internet and technology to allow one central communication point for staff, clients, service providers and families. An Outstanding Achievement award was presented to Feros Care at the Aged and Community Services Australia (ACSA) National Conference last week, and follows a National Information Technology in Aged Care (ITAC) award last month. Feros General Manager for Community Services Gabriele Taylor said the awards showcased the simple but smart use of technology in the Community Gateway which has enabled significant efficiencies in service delivery for their community care.
McCrindle Baynes village census 2013 discovers retirement village industry is No.1
Our latest research project commissioned with McCrindle Research has just been completed with 5,200 residents across 236 villages and 23 operators completing a 46 question survey. The questions had been structured so that a Net Promoter Score could...