Les Armstrong, the President of the ARQRV, gave a strong presentation of the need for openness and transparency' in the dealings between operators and residents. His understanding of the business demands of operators was well received while still placing his famously strong case for resident rights.


The three aged care bombshells from Senate Estimates
Last week’s Senate Estimates hearing – held just three weeks before sweeping reforms roll out – gave politicians the chance to ask Government heavyweights the questions they’re getting from constituents and to interrogate the once-in-a-generation changes.
