Anglicare Sydney is reporting significant gains in recruitment, retention, and workforce efficiency across its aged care operations following the implementation of Workday’s Human Capital Management (HCM) platform.
With more than 5,500 employees and a large network of volunteers serving communities across Greater Sydney and the Illawarra, the Christian Not For Profit sought a modern, unified HR solution to replace its legacy systems and manual processes.
Since going live with Workday – and as part of its broader workforce strategy – Anglicare has achieved:
- A drop in employee turnover from 30% to 14%
- A reduction in time-to-hire for bulk roles from 42 to just 13 days, with the fastest hire completed in only six days
- The elimination of 25 paper-based HR forms
- Real-time workforce insights, enabling faster and better-informed decision-making across the organisation
“Workday has helped us transform how we recruit, retain, and manage our workforce,” said Yvette McDonald, Chief People and Customer Officer at Anglicare Sydney.
“We’ve replaced disconnected, manual systems with a single platform that empowers managers, drives better decisions, and ultimately helps us deliver greater impact for the people in our care.”
The successful rollout was supported by strong executive sponsorship and a dedicated focus on change management.
“Multi-faceted organisations like Anglicare Sydney play a vital role in our community, and having the right systems in place is critical to their success,” said Jo-Anne Ruhl, Vice President and Managing Director, Workday Australia and New Zealand.
“We are proud to support Anglicare Sydney in simplifying its HR operations and unlocking new levels of workforce productivity through automation and AI – delivering a platform that meets today’s needs and can scale to support future growth.”
