We asked him what he is projecting to happen over the coming few months – and how HammondCare are funding their day-to-day operations.
“We can expect continued health impacts in the community and progressively stricter regulations from government,” he said.
The CEO says any measures put in place to protect residents and clients must be sustainable for what could be months.
“For example, to end all family visitation could mean older people see no family for months, a risk of its own, and some could possibly die without seeing loved ones.”
“We are choosing to allow one visitor, once a day, in bedrooms or outdoors – with screening on entry and avoiding mealtimes – which is a stronger restriction than the government has announced, because most of our services are smaller with 10 to 15 residents.”
“In our view this is managing the risk responsibly as it does allow family contact to continue and addresses the risk presented by residents losing all contact with family. Obviously, all measures are reviewed continually which is the new norm for aged care.”
Their General Manager Residential Care, Angela Raguz, spoke to Nine News last Wednesday about the new restrictions – you can see the video here.
The Not For Profit also supports around 9,000 home care clients.
“Potentially, these clients may feel more isolated and at risk in the months ahead than those in residential care,” Stephen says. “Our staff visiting these clients will be a lifeline. Where there are concerns about the risks of our staff visiting their home, we may work with family in a flexible way to ensure needs continue to be met.”
Stephen adds that despite having strong occupancy and a strong financial position before the pandemic emerged, like many other providers they are feeling the pressure of the Commonwealth’s ongoing freeze on ACFI payments.
“The one-off support for the industry announced in recent days is welcome,” he said. “But we know from StewartBrown research half of all aged care providers were losing money before coronavirus, so the need for improved funding for the sector is urgent.”
He also acknowledged the efforts of their team.
“The real story is the dedication and passion of care staff who continue to show up to work, showing real concern for the people they care for.”
We are certain other operators will second this.
