From real-time transcription and intelligent care planning to automated documentation and clinical triage, several forward-looking operators are already investing in AI-driven tools designed to reduce administrative burden and free up frontline staff to spend more meaningful time with clients.

Artificial intelligence is fast becoming more than just a buzzword in home care – it’s poised to fundamentally reshape how providers operate, plan services, and deliver care.

Norbert Walther (pictured top), CEO of home care provider Kinyara Health, says his organisation is currently developing an AI-powered care planning tool aimed at overhauling the time-consuming initial assessment process.

“The sign-up conversation alone can take up to two hours, and writing