As operators push deeper into aged care, every promise – from “ageing in place” to cyber safety – carries rising liability.

Only three in 10 Australians die in their retirement village, with most still ending up in residential aged care. For an industry that sells “ageing in place,” the gap between promise and delivery is no longer just a service issue – it’s a legal tripwire.

Once, village compliance meant making sure the pool fence met council code. Now it means proving medication charts were signed, cyber defences are watertight, and redevelopment agreements can withstand a resident challenge.

As more villages commit to delivering care, the legal landscape is sh