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The money on the table residential aged care operators are not picking up

HELF and accommodation pricing are the two cash levers operators control right now – so why aren’t more pulling them?

12 months after first pledging it, the Government has finally set the terms of its accommodation pricing review. The independent panel won’t report until 1 July 2026 – and any reforms will land even later. Meanwhile, construction costs keep biting and AN-ACC settings are squeezing care margins towards zero. In short: if you’re banking on policy rescue, you’re budgeting on hope.

In the meantime, two levers sit squarely within every provider’s control:

  1. Charge properly for non-care “hotel” services via HEL

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