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Helping Hand’s ‘I don’t like cold toast’ initiative sees food complaints plummet

Staff and residents have joined forces to improve the service of food at two of the Not For Profit’s residential aged care homes in South Australia. By engaging with residents, Helping Hand created a service campaign at its residential aged care homes in Whyalla, 395km from Adelaide – Cooper House Court and Yeltana – that has brought down complaints about food from 30 a month to just two or...

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