GPs have been complaining about the Govt’s MyAgedCare gateway since its launch in July 2014.
Under changes introduced last week, health professionals will now be able to find out who the person is who is doing the ACAT assessment, whether their patient has been referred for services and if the referral has been concluded and why.
GPs can also directly refer a patient to MAC by phone, fax or online that will be sent directly to an MAC assessor to organise an assessment as well as supply additional information to the Contact Centre after making an initial referral.
The changes also include:
- A more straightforward approach to who can speak on a client’s behalf and under what circumstances;
- A new form to appoint a representative, and;
- More flexibility for people in who they can choose to appoint as a representative.
You can find out more about the changes here.