Ageing

927 aged care home complaints nationally April – June

Oct 31 2017 Updated May 3, 2023

The Weekly Source

1 min read

The Aged Care Complaints Commissioner publishes a summary of complaints received each quarter. 927 were received for residential aged care, which accounts for 190,000 residents plus respite and transitional clients.

VCAT rules Lifestyle Communities’ DMF model illegal

Lifestyle Communities’ business model is under serious threat after a ruling by VCAT President Justice Ted Woodward found its exit fee structure to be illegal. The ASX-listed land lease operator, which was valued at $861.9 million and placed in...

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Ian Horswill

07 Jul 2025

Opinion

What does the ‘voiding’ of the land lease DMF in Victoria mean for retirement villages?

By our calculation up to 35-40% of retirement village contracts could have their DMFs voided as well if applied across the country. We can’t see this actually happening but we do believe lawyers received a mid year Christmas present yesterday when...

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Chris Baynes

08 Jul 2025

Mergers & Acquisitions

“Aveo is a fantastic business, run by a fantastic management team”: Scape CEO Stephen Gaitanos backs landmark $3.85B acquisition

Scape Australia CEO Stephen Gaitanos has praised the leadership of retirement living operator Aveo, following its acquisition by The Living Company – Scape’s parent – for $3.85 billion, in what is now the largest direct real estate transaction...

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Ian Horswill

30 Jun 2025

Community Living

Catholic Healthcare investing $600M to build connected communities across NSW

One of Australia’s largest Not For Profit providers of home care, residential care and retirement living services, is investing over $600 million over the next five years in five innovative connected communities in New South Wales. “We’ve spent...

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$36M Resthaven Bellevue Heights redevelopment in Adelaide opens doors

The South Australian Not For Profit provider has opened Stage 2 of the redevelopment of Resthaven Bellevue Heights in Mitcham, 7km south of Adelaide’s CBD.

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Judge reviews final payout approvals in Newmarch House aged care class action

Last Friday, the NSW Supreme Court’s Justice Peter Garling hears from parties in Shine Lawyers’ class action against Anglicare Sydney over the deaths of residents at Sydney’s Newmarch House in the early days of the pandemic.

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Jury considers fate of police officer accused of manslaughter of aged care resident Clare Nowland

Senior Constable Kristian White, 34, has pleaded not guilty to the manslaughter of Clare Nowland, who he tasered at the 40-bed Yallambee Lodge aged care facility, in Cooma, 114km south of Canberra, on May 17, 2023.

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Mirus Australia: 57% not confident about their aged care home’s data handling

Just over half of respondents who attended a webinar hosted by the aged care advisory group disagreed with the statement they have proper applications in place managing their data safety and have no manual processes. The same survey by Mirus...

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Caroline Egan

06 Sep 2024