To further boost sales training amongst DCM Institute Members, DCMI engaged experienced industry sales coach and facilitator Jacqui Perkins to conduct masterclasses.
DCMI engaged Jacqui Perkins to add further value as COVID-19 put a temporary hold on the face-to-face workshop days.
4 Sales and 4 Leadership topics to be delivered in each of 2021 & 2022
Intentional leadership
- Developing a leadership mindset
- Adapting your leadership style to get optimum results
- Prioritise for purpose & are you productive or busy?
- Delegation or abdication & Who’s got the monkey?
- Coaching for success
- Delivering positive and constructive feedback
- Developing resilience as a leader
- Intentional Leadership your perspective
Solution Selling
- Developing Brand You & The Business Development Funnel
- Courageous & Purposeful Networking & the Networking ladder of loyalty
- Understand your customer/resident & adapt your communication style
- Diagnose before you prescribe & uncovering the hidden needs
- Asking the right questions & Selling solutions it’s not Real Estate or Care
- Address & overcome objections
- Closing with confidence & journey with the customer all the way to exit
- The Sales Process
The sessions have been videoed and are available ongoing in the DCM Institute Knowledge Centre.