The company was named ‘Best Solution That Provides Ongoing Consumer Independence’ and ‘Joint Overall Winner’ at the recent ITAC 2018 conference in Adelaide for its integrated customer service and experience platform which is designed to help health care providers better interact with their customers.

hayylo CEO Greg Satur says using their technology typically sees an overall decrease in calls from home care customers, a significant reduction in operating costs as communications are automated, and an additional drop in overall enquiry time and cancellation volumes.

Home care provider integratedliving Australia, which won Best Home Care Operator at the 6th Asia Pacific Eldercare Innovation Awards 2018 in Singapore, uses the hayylo apps to communicate with 2,000 of its 20,000-plus clients.

hayylo has also signed on with aged care provider NovaCare to supply its white label platform including mobile apps and scheduling software to connect with its 1,000-plus customers.