The RVRA’ March newsletter, their 99th, demonstrates that resident representatives have been very busy. Running to 12 pages, it details submissions to three Government committees or enquiries, plus briefings with Ministerial staff. They also summarised the Top 10 resident issues by volume of enquiry:
1. Operator requesting changes to lease and trust deed (50 emails + several meetings and phone calls)
2. Budgets (16 varying queries including: insurance costs, capital maintenance issues, payroll tax, repayment of a surplus, quarterly accounts, auditors reports)
3. CTTT case of member villages (4 villages – 2 pending)
4. Costs on vacation of unit (4 calls)
5. Registration of a lease (2 calls)
6. Operator going in to liquidation and leaving village unfinished (4 villages)
7. Water, electricity and energy rebate problems (4 enquiries)
8. Prospective residents asking for advice (6 calls)
9. Resale problems (2 calls)
10. Incorrect procedures for Annual Management Meeting (3 calls)