Les Armstrong, the President of the ARQRV, gave a strong presentation of the need for openness and transparency' in the dealings between operators and residents. His understanding of the business demands of operators was well received while still placing his famously strong case for resident rights.
Development
Only in SATURDAY: why future proofing villages building to 9C pays
Building retirement villages to Class 9C standards can add up to 10% to the total cost of construction. But for a growing number of operators, the upgrade is no longer optional.