Checking the Health Care Complaints Commission Annual Report its worth noting that aged care facilities are not the only group that receives complaints. The chart above reveals the number of complaints received by different types of health organisations over the last five years (to 2012 excluding public hospitals). Aged care facilities received the lowest numbers, which is a remarkably positive statement given the physical and emotional complexity of caring for the aged, compared to other health services. We make no comment on correction and detention facilities however.


RIP: We are seeing the death of the family-run aged care operator
It feels like I am writing an obituary to family-run aged care facilities. Once the backbone of the sector, multi-generation operators are now selling out at a pace not seen before. The sell-off is accelerating, with three landmark deals in just two...
