Checking the Health Care Complaints Commission Annual Report its worth noting that aged care facilities are not the only group that receives complaints. The chart above reveals the number of complaints received by different types of health organisations over the last five years (to 2012 excluding public hospitals). Aged care facilities received the lowest numbers, which is a remarkably positive statement given the physical and emotional complexity of caring for the aged, compared to other health services. We make no comment on correction and detention facilities however.
Government Policy
The three aged care bombshells from Senate Estimates
Last week’s Senate Estimates hearing – held just three weeks before sweeping reforms roll out – gave politicians the chance to ask Government heavyweights the questions they’re getting from constituents and to interrogate the once-in-a-generation changes.
