The Federal Government's own efficiency watchdog has bluntly criticised that the Department of Ageing. The report says Meeting regulatory requirements can come at the expense of providing better care. Staff are directed to paperwork, a perverse outcome in a regulatory system that is designed to improve the quality of care. It goes on to say there has been little concern to diminishing the costs of compliance. Also mentioned was the substantial increase in unannounced visits.
Government Policy
The three aged care bombshells from Senate Estimates
Last week’s Senate Estimates hearing – held just three weeks before sweeping reforms roll out – gave politicians the chance to ask Government heavyweights the questions they’re getting from constituents and to interrogate the once-in-a-generation changes.
