The Federal Government's own efficiency watchdog has bluntly criticised that the Department of Ageing. The report says Meeting regulatory requirements can come at the expense of providing better care. Staff are directed to paperwork, a perverse outcome in a regulatory system that is designed to improve the quality of care. It goes on to say there has been little concern to diminishing the costs of compliance. Also mentioned was the substantial increase in unannounced visits.


RIP: We are seeing the death of the family-run aged care operator
It feels like I am writing an obituary to family-run aged care facilities. Once the backbone of the sector, multi-generation operators are now selling out at a pace not seen before. The sell-off is accelerating, with three landmark deals in just two...
