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Rethinking procurement: why the sector needs a smarter way to source suppliers

1 min read

Ask any operator in aged care, home care, or retirement living and you’ll hear the same thing: finding the right suppliers is harder than it should be. Whether it's catering, clinical waste disposal, allied health, or tech integrations, providers are often left to navigate a fragmented landscape of vendors, directories, and cold calls. 

The problem isn’t just logistical — it’s systemic. Procurement in the care sector has long relied on informal networks and legacy relationships. That might have worked 10 years ago, but today’s operating environment is different. Margins are tighter. Compliance pressures are higher. Consumer expectations are sharper. 

Aged care, in particular, is entering a new era—one where procurement teams must deliver on quality, value, and outcomes. Yet the tools available for discovering, comparing, and verifying suppliers haven’t kept pace. Providers are expected to assess vendors with little visibility into performance, sector experience, or standards alignment. 

What we need is a shift in thinking: procurement not as a box-ticking exercise, but as a strategic function that directly influences care quality. 

That means seeking out suppliers who don’t just sell into aged care — but understand it. Who know the regulatory terrain. Who can articulate how their service improves resident wellbeing, not just balance sheets. And who are discoverable through means other than a Google rabbit hole or personal introductions. 

Providers that take a more structured, transparent approach to supplier discovery will be better positioned to meet the increasing expectations placed upon them. And as more services go digital, it’s time our sourcing methods do too. 

That’s where Elevator Pitches fits in.  

It’s a supplier discovery platform built for the care sector. Providers can watch short, professionally filmed pitches from suppliers who understand aged care. Each pitch highlights a clear value proposition, sector experience, and service offering, so you can assess fit quickly, without the back-and-forth of cold outreach or unfiltered search results.  

Explore Elevator Pitches now: elevatorpitches.com.au 


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