Lookout Way
Lookout Way is an end-to-end digital care-management platform created by home-care practitioners. It empowers providers to manage and deliver high-quality services in aged care, home care and community living with fewer silos and smarter workflows.
A truly customer-focused digital care management system built by home care practitioners.
Contact
Nathan Betteridge
► Co-Founder & Director
► thelookoutway.com
► 0419 663 014
The Lookout Way is an Australian company that offers Lookout, a digital care management platform designed to enhance the delivery of aged care and National Disability Insurance Scheme (NDIS) services.
Key Offerings:
- Client & Family Engagement: A user-friendly app that allows clients and their families to monitor care quality, fostering a sense of connection and control.
- Care Worker Support: An intuitive app providing care workers with essential information, enabling them to contribute effectively to improved care outcomes.
- Care Management: Tools that identify risks, monitor progress, and empower proactive care, ensuring comprehensive management of client needs.
- Rostering: Intelligent rostering technology that optimises schedules for matching, travel, utilisation, and compliance, streamlining workforce management.
- Recruitment: Features that facilitate the recruitment of vetted and verified care worker candidates directly within the platform, simplifying and expediting the hiring process.
- Finance: Tools that detect errors in advance and streamline billing, payroll, claims, and statements, ensuring financial accuracy and efficiency.
- ICT & Security: A secure, flexible platform based on modern, cloud-based principles, supporting long-term ICT strategies for care providers.
- Operations: Features that provide clarity and control over daily operations, enabling care providers to run world-class care services.
Industries Served:
- Aged Care: Supports aged care providers in delivering high-quality, person-centered care through comprehensive management tools.
- NDIS Services: Assists NDIS service providers in managing care delivery, ensuring compliance, and enhancing client outcomes.
Company Highlights:
- Founding: Established in 2016, The Lookout Way developed Lookout as a standalone cloud-based software solution, building upon technology from Five Good Friends.
- Growth: Lookout has powered over 1,000,000 hours of support in the home, reflecting its significant impact on the home care sector.
- Core Values: The company upholds values such as applied knowledge, empowered people, calm delivery, and creating ‘wow’ moments, aiming to enhance the care experience for all stakeholders.
By leveraging technology to streamline care management processes, The Lookout Way aims to improve outcomes for clients, families, and support workers in the aged care and NDIS sectors
