Ageing

927 aged care home complaints nationally April – June

Oct 31 2017 Updated May 3, 2023

The Weekly Source

1 min read

The Aged Care Complaints Commissioner publishes a summary of complaints received each quarter. 927 were received for residential aged care, which accounts for 190,000 residents plus respite and transitional clients.

VCAT rules Lifestyle Communities’ DMF model illegal

Lifestyle Communities’ business model is under serious threat after a ruling by VCAT President Justice Ted Woodward found its exit fee structure to be illegal. The ASX-listed land lease operator, which was valued at $861.9 million and placed in...

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What does the ‘voiding’ of the land lease DMF in Victoria mean for retirement villages?

By our calculation up to 35-40% of retirement village contracts could have their DMFs voided as well if applied across the country. We can’t see this actually happening but we do believe lawyers received a mid year Christmas present yesterday when...

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Chris Baynes

08 Jul 2025

Mergers & Acquisitions

“Aveo is a fantastic business, run by a fantastic management team”: Scape CEO Stephen Gaitanos backs landmark $3.85B acquisition

Scape Australia CEO Stephen Gaitanos has praised the leadership of retirement living operator Aveo, following its acquisition by The Living Company – Scape’s parent – for $3.85 billion, in what is now the largest direct real estate transaction...

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Ian Horswill

30 Jun 2025

Community Living

Catholic Healthcare investing $600M to build connected communities across NSW

One of Australia’s largest Not For Profit providers of home care, residential care and retirement living services, is investing over $600 million over the next five years in five innovative connected communities in New South Wales. “We’ve spent...

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Ian Horswill

07 Jul 2025

What does the ‘voiding’ of the land lease DMF in Victoria mean for retirement villages?

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Chris Baynes

08 Jul 2025

Chris Baynes

Aveo transformation masterclass: turning $1.27B into $3.85B in 55 months

Today’s confirmation of the sale of Aveo is dated 26 June 2025. Brookfield took the keys to Aveo in November 2019, or four years and seven months ago. On first blush they made $2.58 billion profit in those 55 months, or did they make a lot more?...

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It took a 28-year-old to reboot the retirement living sector – at speed

Adrian Puljich was 28 years of age when he conceived GemLife and then convinced Singapore diversified investment business Thakral Corporation to commit 50% of funds to create the business. Nine years later it is valued at $1.58 billion. How did he...

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Plan T: urgent ‘transformation’ needed to future-proof aged care for residents and operators

With aged care home occupancy over 95%, 85,000-plus on home care wait lists, and thousands stuck in hospitals, Australia’s aged care system is already operating beyond capacity – and facing a demographic tidal wave.

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Chris Baynes

12 Jun 2025