Attention village and LLC operators: ACCC urges older Australians to check their caravan or RV water heaters

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Australian caravan and RV owners – including many seniors – are being urged to check their vehicles for dangerous recalled water heaters that may leak carbon monoxide gas.

According to the Australian Competition and Consumer Commission (ACCC), more than 50% of the Suburban-branded dual-fuelled water heaters supplied between 1 May 2018 and 25 September 2019, either new with vehicles or sold separately, could leak carbon monoxide while in gas mode.

More than 8,300 consumers have still not booked a free inspection for their heaters, which must not be used in gas mode even if there is a carbon monoxide detector installed, said ACCC Deputy Chair Delia Rickard.

“It’s very important to check your recreational vehicle, horse camper or caravan’s water heater as soon as possible as there is a significant risk of injury or death from this product,” she said.

Customers can enter the model and serial number on the right-hand side of the heater – accessible via the exterior access door – on the Coast to Coast RV website, and have it inspected and potentially replaced free of charge.