To further boost sales training amongst DCM Institute Members, DCMI engaged experienced industry sales coach and facilitator Jacqui Perkins to conduct masterclasses.
Jacqui has been running leadership & sales training in the RV sector for over 10 years with organisations such as Freedom Aged Care, Aveo, McKenzie Aged Care, RetireAustralia & Australian Unity.
DCMI engaged Jacqui Perkins to add further value as COVID-19 put a temporary hold on the face-to-face workshop days.
4 Sales and 4 Leadership topics to be delivered in each of 2021 & 2022
Intentional leadership
- Developing a leadership mindset
- Adapting your leadership style to get optimum results
- Prioritise for purpose & are you productive or busy?
- Delegation or abdication & Who’s got the monkey?
- Coaching for success
- Delivering positive and constructive feedback
- Developing resilience as a leader
- Intentional Leadership your perspective
Solution Selling
- Developing Brand You & The Business Development Funnel
- Courageous & Purposeful Networking & the Networking ladder of loyalty
- Understand your customer/resident & adapt your communication style
- Diagnose before you prescribe & uncovering the hidden needs
- Asking the right questions & Selling solutions it’s not Real Estate or Care
- Address & overcome objections
- Closing with confidence & journey with the customer all the way to exit
- The Sales Process
The sessions have been videoed and are available ongoing in the DCM Institute Knowledge Centre.
