Topic - aged care
Govt calls for tenders for new aged care navigator network

MyAgedCare has been beset by complaints from consumers and providers since it launched in July 2014.

Now the Federal Government has announced trials for a new system to guide consumers and their families through the aged care process.

The trial will include:

  • 30 retail-style aged care information hubs to provide locally targeted information
  • 20 community hubs to enable people to support each other in navigating aged care and healthy ageing
  • Six full time equivalent specialists in consumer-focused organisations to offer one-on-one support

The trials are expected to start in January 2019 and end in June 2020 and tenders close on Tuesday 23 October 2018 at 2pm AEDT – you can download the documents HERE.

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