New entrant CarePilot looks to shake up home care market

Published on

Formerly known as National Care Management, the provider was founded in 2014 by Peter Hanley (pictured top left), a former division director at Macquarie Capital, and Gavin Solsky (pictured bottom left), also the Chairman and co-founder of Healthshare.

The pair met while working at management consultancy Bain & Company before teaming up in 2014 to start CarePilot.

Its clients can choose to manage their own care for free, using their website to book services including in-home care and allied health services, manage their funding, have family members manage your care on your behalf and schedule appointments.

For a cost of $8.95 a day, users can also receive check-in calls, or for $24.95 a day, you can have your own Care Manager, who will book and organise all your services, visit you at home and keep all your health providers in the loop.
Each manager has their case load capped at 20 clients with their website promising they are ‘all tertiary qualified Allied Health professionals’.

Mr Hanley say their model is backed by international research showing that a combination of professional care management and active involvement of medical care improves health outcomes and reduces hospital and nursing home admissions – at a lower cost than residential aged care.
They have also attracted funding from a number of private health funds.