Saturday, 30 May 2026

Executive appointments: The Lookout Way announces CEO

Caroline Egan  profile image
by Caroline Egan
Executive appointments: The Lookout Way announces CEO
Shaun Cornelius is The Lookout Way’s new CEO

The digital home care management platform, founded in 2021 by Five Good Friends founders Simon Lockyer and Nathan Betteridge, has appointed a Chief Executive Officer.

Summary

Digital home care management platform The Lookout Way has appointed Shaun Cornelius, former chief executive of holiday and RV park software provider Newbook, as its Chief Executive Officer. It has also named Chris Staines, co-founder of Churnproof and Texco, as Chief Growth Officer. The appointments come as the platform prepares to launch The Next Horizon, a capability uplift aimed at helping providers meet rising regulatory expectations and productivity pressures under Support at Home reform.

Key points

New leadership ahead of The Next Horizon launch

  • New CEO: Shaun Cornelius, former chief executive of Newbook, has been appointed Chief Executive Officer
  • New CGO: Chris Staines, co-founder of Churnproof and Texco, joins as Chief Growth Officer
  • What is launching: The Next Horizon, a platform capability uplift to help providers meet regulatory expectations, service complexity and productivity pressure under Support at Home reform
  • Background: The Lookout Way was founded in 2021 by Five Good Friends founders Simon Lockyer and Nathan Betteridge

Shaun Cornelius, the former Chief Executive Officer of Newbook, the property management software for holiday & RV parks, has been appointed.

“Shaun brings deep experience leading and scaling digital platform businesses through growth and transition,” The Lookout Way said in a LinkedIn post.

Chris Staines

The Lookout Way also announced the appointment of co-founder of Churnproof and Texco, Chris Staines, as Chief Growth Officer.

“Chris adds significant commercial leadership with a strong track record building high-performing teams across the technology sector. Together, they strengthen our leadership as the platform enters its next phase.

“Their appointments support the upcoming launch of The Next Horizon. The Next Horizon is a major platform capability uplift designed to help our partners meet rising regulatory expectations, increasing service complexity, and sustained productivity pressure under Support at Home reform.”

They will be welcomed at The Lookout Way’s Horizon in Home Care launch event in Melbourne on Thursday (15 April).

Michelle Fitzgerald, Jai Kaur and Barry Johnson

In other news, a key architect of St Vincent’s Health Australia’s ambitious plan to deliver half its care at home or virtually by 2030, is leaving.

Michelle Fitzgerald announced her departure from the Chief Digital Officer role at St Vincent’s on LinkedIn, saying: “It’s been a privilege to lead St Vincent’s Digital & Technology team through a period of significant transformation.”

In her four years with Australia’s largest Not For Profit health and aged care provider, Michelle modernised the group’s technology infrastructure, including the introduction of Electronic Medical Records across its public hospitals, implementing Meditech electronic medical records, scaling up a new data platform, and strengthening cybersecurity.

“The St Vincent’s Mission is rare and meaningful. It’s been an honour,” she said.

St Vincent’s Health Australia’s Chief People and Culture Officer Rebecca Roberts has assumed responsibility for Digital and Technology while a replacement is sought.

Jai Kaur heads to ACH Group

In other aged care executive moves, Jai Kaur, a former Quality Assessor, has joined South Australian Not For Profit aged care provider ACH Group as Executive Manager, Care and Residential Services.

The newly created role will involve overseeing clinical care for residents and customers and the operation of ACH Group’s six residential care homes across metropolitan Adelaide.

ACH Group CEO Linda Feldt said Jai’s extensive experience leading complex health services, combined with her background in clinical governance, quality and risk, makes her an outstanding addition to ACH Group’s executive team.

Jai, who has held Divisional Director roles with the Women’s and Children’s Health Network and was Chair, Australian College of Nursing, commenced with ACH on Monday, 13 April.

Second For Purpose Aged Care Australia exec joins Medical & Aged Care Group

Family-owned Medical & Aged Care Group (MACG) has appointed Barry Johnson as General Manager, Risk and Governance, effective 7 April.

Barry brings more than 30 years of aged care leadership experience across quality, governance, compliance and enterprise risk. He has built a respected career supporting complex aged care organisations through accreditation, growth, regulatory change and system improvement, with a strong focus on clinical governance and sustainable quality outcomes.

His expertise spans enterprise risk management, accreditation readiness, policy and governance frameworks, and board-level reporting across multi-site aged care organisations in Australia and internationally.

As with another recent MACG appointment Fabio Maya, Barry comes from For Purpose Aged Care Australia, Signature Care and BlueCross/Sapphire Care, where he held executive leadership roles.

FAQ

Frequently asked questions

Who has The Lookout Way appointed?

Shaun Cornelius, former chief executive of Newbook, as Chief Executive Officer, and Chris Staines, co-founder of Churnproof and Texco, as Chief Growth Officer.

What is The Next Horizon?

A major platform capability uplift designed to help The Lookout Way's partners meet rising regulatory expectations, increasing service complexity and sustained productivity pressure under Support at Home reform.

When is it being launched?

The new executives will be welcomed at The Lookout Way's Horizon in Home Care launch event in Melbourne on Thursday 15 April.

What is The Lookout Way?

A digital home care management platform founded in 2021 by Five Good Friends founders Simon Lockyer and Nathan Betteridge.

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