Productivity Commission report attacks the Department of Health and Ageing

Published on

The Federal Government’s own efficiency watchdog has bluntly criticised that the Department of Ageing. The report says “Meeting regulatory requirements can come at the expense of providing better care. Staff are directed to paperwork, a perverse outcome in a regulatory system that is designed to improve the quality of care”. It goes on to say there has been “little concern to diminishing the costs of compliance”. Also mentioned was the substantial increase in unannounced visits.