Code of Conduct / Accreditation: “take them up or be disrupted”

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M-L MacDonald, President of the Retirement Living Council and CEO of Masonic Care WA (pictured), opened the National Retirement Living Summit last week on the Gold Coast, encouraging all operators to take up the sector’s Code of Conduct and the separate Accreditation program.

Reflecting on the challenges and opportunities of the retirement living sector, she said: “If you are not taking these things up you will not be here in a couple of years. You will be disrupted by new entrants”.

To date, operators representing close to 1,000 villages have registered an interest in signing up to the Code. As an industry code developed jointly by the Retirement Living Council and LASA, it is voluntary. The sector regards it as the demonstration that it can self govern rather than be deeply regulated.

You can learn more and download a copy of the Code of Conduct HERE.

Ms MacDonald also announced the appointment of Dr. Elizabeth Lanyon (pictured) as the inaugural Independent Chair, Retirement Living Code of Conduct Review Panel.

The Panel will provide independent oversight, monitoring and review of the Code, its content and matters referred to it. Their tasks include:

  • Monitoring compliance with the Code
  • Overseeing the Code Complaints Register
  • Monitoring and amending the Code over time
  • Overseeing the Code Administrator’s functions

Dr Lanyon spent 15 years in the Victorian government Department of Justice, including CEO of the Department of Premier and Cabinet.