Topic - Editorial

Customers first: RetireAustralia launches new consumer-centric website

Jun 19 2018 Updated May 3, 2023

The Weekly Source

1 min read

RetireAustralia CEO (and Retirement Living Council President) Alison Quinn says the site, which includes a section on resident stories and videos and testimonials from residents at its 27 villages, reflects the company’s strong resident-centric focus.

The site was also redeveloped to improve usability and navigation so users can find information they’re looking for with one click.

RetireAustralia has increased its focus on customer experience since it was acquired by NZ Super and NZ investment fund Infratil in 2014 as it moves towards the NZ model of integrated care.

Check out their new site HERE.

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