The 55 complaints represent just 0.1% of all applications received by the NSW Civil and Administrative Tribunal’s Consumer and Commercial Division which handles tenancy and other residential property disputes.
It doesn’t sound like a huge number. But consider this – it can take up to 18 months to have a matter come before NCAT to be resolved by the state government body.
That’s 55 village residents who were sufficiently aggrieved with their circumstances to go through all of the legal processes involved.
Food for thought.