76% of aged care providers sanctioned from January to June 2020 were Not For Profits: Pride Living report

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The aged care management specialist has released its report on non-compliance and sanction statistics from the first half of this year – and there are some surprises.

The 10-page ‘Insights Report into Non-Compliant and Sanctioned Facilities’ has found that of the 33 facilities issued with a non-compliance notice or, notice to agree or sanction, 25 (or 76%) were Not for Profits.

27 of the 33 were also located in major cities, and were more likely to be part of organisations with either 20-plus facilities followed closely by two to nine facilities.

Non-compliance higher despite fall in number of audits

Rates of non-compliance are also higher despite of audits and contact assessments falling since the September 2019 quarter – well before COVID and the temporary halt in audits and assessments by the Aged Care Quality and Safety Commission (ACQSC).

Since July 2019, two in five (40%) of facilities that have been audited have been found to be non-compliant.

Assessment contacts between the September and March quarters also found one in six facilities (13-16%) were non-compliant, falling to 6% in the June quarter.

Clinical care still the main area of non-compliance

Safe and effective personal and clinical care continues to be the highest area of non-compliance, with 32 out of the 33 facilities found to have an unmet outcome in this standard.

The average number of unmet requirements had actually decreased since Pride’s previous non-compliance report.

However, a greater number of non-compliant facilities are failing standard 2, 7 and 8 – ongoing assessment and planning with consumers, human resources and organisational governance.

Non-compliances a result of leadership and governance

Pride concludes that COVID may be masking further deterioration in quality and compliance – and providers should focus on broadening their internal audit procedures as well as seeking second-party audits.

They also suggest the continued failings in Standard 8 indicate that the “governing bodies” have not been “effective” in implementing organisational and clinical governance systems.

In short, failures in leadership are responsible for falling standards of care.


About Author

Lauren is the Editor at DCM Group and has guided its range of media including The Weekly SOURCE, The Daily RESOURCE and The Donaldson Sisters since 2016. With 13 years’ experience as a journalist, editor and commentator, Lauren is the only journalist to have attended every session of the Royal Commission into Aged Care Quality and Safety, producing 300 issues of the subscriber-only The Daily COMMISSION which offers exclusive insights and analysis of the issues surrounding the Royal Commission and the aged care sector.