How to save 11,000 hours a month on home care planning
Lookout Way unveils biggest AI upgrade yet
- Major launch: Five new AI-powered capabilities released
- Time saver: AI tools could cut 11,000 care planning hours monthly
- 100+ providers: Platform continues rapid sector adoption
- New academy: Training, webinars and peer learning from July 1
The Lookout Way has announced a suite of new AI-powered tools anchored to its foundation product, Lookout Assist.
The digital care management platform for home care operators has launched five new capabilities for its care management platform, including the Lookout Academy, an online learning tool, which will be available from 1 July.
It’s the largest release in the history of The Lookout Way, which is used by over 100 home care providers. The centrepiece is Lookout Assist, a set of AI agents built specifically for Australian aged care, with early customer data showing potential savings of around 11,000 hours a month on care planning alone.
The new capabilities are:
- Lookout Assist which adds tools to create care plans, clinical summaries, care handover summaries, clinical suggestions, worker availability, and multi-language support.
- Clinical Pathways includes 31 evidence-based clinical assessments aligned to the strengthened Aged Care Quality Standards, from the Abbey Pain Scale through to the Waterlow Pressure Injury Risk Scale.
- Connected Care gives providers verified confirmation of delivery on every service, first party or third party, with secure checkout notes shareable with clients and families.
- Vision Rostering delivers proactive workforce planning. The Worker Availability function turns free text availability updates from casual staff into clear approval decisions, using constraints and past behaviour.
- The Lookout Academy introduces a learning ecosystem behind the platform, with webinars, drop-in clinics, on-demand content, and a community forum,
The Lookout Way was founded in 2021 by Five Good Friends founders Simon Lockyer and Nathan Betteridge. The business took its name from the tab checkout notes and emerging risks appeared under on a Care Manager’s dashboard.
