Ageing

927 aged care home complaints nationally April – June

Oct 31 2017 Updated May 3, 2023

The Weekly Source

1 min read

The Aged Care Complaints Commissioner publishes a summary of complaints received each quarter. 927 were received for residential aged care, which accounts for 190,000 residents plus respite and transitional clients.

VCAT rules Lifestyle Communities’ DMF model illegal

Lifestyle Communities’ business model is under serious threat after a ruling by VCAT President Justice Ted Woodward found its exit fee structure to be illegal. The ASX-listed land lease operator, which was valued at $861.9 million and placed in...

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Ian Horswill

07 Jul 2025

Opinion

What does the ‘voiding’ of the land lease DMF in Victoria mean for retirement villages?

By our calculation up to 35-40% of retirement village contracts could have their DMFs voided as well if applied across the country. We can’t see this actually happening but we do believe lawyers received a mid year Christmas present yesterday when...

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Chris Baynes

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Mergers & Acquisitions

“Aveo is a fantastic business, run by a fantastic management team”: Scape CEO Stephen Gaitanos backs landmark $3.85B acquisition

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Ian Horswill

30 Jun 2025

Community Living

Catholic Healthcare investing $600M to build connected communities across NSW

One of Australia’s largest Not For Profit providers of home care, residential care and retirement living services, is investing over $600 million over the next five years in five innovative connected communities in New South Wales. “We’ve spent...

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Ian Horswill

07 Jul 2025

Only in SATURDAY: the key to survival under Support at Home

Support at Home will reshape the home care sector, pushing providers to operate with greater precision, smarter systems, and stronger margins. For those lagging behind, the risk is extinction. Read SATURDAY for the keys to survival.

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Not For Profit takes over management of Council-run home care services in Far North QLD

Queensland Not For Profit health services provider selectability officially took over management of Aurukun home care services this week, with an event held to mark the occasion in the remote community in Far North Queensland’s Cape York Peninsul...

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Govt’s IT systems might not be ready by 1 November: reports

The Saturday Paper reported last week that the Department of Health, Disability and Ageing’s IT overhaul, intended to underpin aged care reforms coming in on 1 November, is behind schedule and may not be completed until April next year. The 2024-25...

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Caroline Egan

09 Jul 2025

Government Policy

Exclusive: Health Dept’s Single Assessment System is failing seniors

Older Australians are being told they will have to wait up to nine months to be assessed for Government-funded aged care amid a litany of problems with the Single Assessment System (SAS), with some waiting for assessments that will never be...

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Caroline Egan

09 Jul 2025