Bupa loses aged care provider status for regional Victorian facility over care breaches

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The aged care provider won’t be able to take on new residents or accept Government payments at its facility at Traralgon, 165km from Melbourne, until 27 January 2019, with the National Aged Care Compliance Centre director saying that limiting the number of residents will help the home focus on “fixing the problem” for current residents.

The sanctions also require Bupa to appoint an advisers and administrator and train its staff at its own expense after an audit by the Australian Aged Care Quality Agency (AACQA) revealed breaches in human resource management, medication and pain management, and living environment.

A reminder that failing an audit has serious repercussions for both the provider and families.