How smart technology is improving care at Yukana Aged Care

The moment that proved it was working

In this interview, Chris Kelly, CEO of Yukana Aged Care, shares how smart technology is helping the organisation improve resident safety, support care teams and make more informed operational decisions. By providing real-time visibility and meaningful reporting, the technology is enabling Yukana to deliver more responsive, person-centred care while preserving residents' dignity.

One of the biggest improvements has been access to real-time data and reporting. Chris explains how the system allows the team to monitor response times, identify trends and make informed staffing decisions, giving both management and the board greater confidence that residents are receiving timely care.

The technology has also enhanced day-to-day care without increasing staff workload. Features such as SleepSense provide care teams with greater visibility of residents' wellbeing, reducing the need for unnecessary room checks during the night. This allows staff to focus on residents who need assistance while respecting the privacy, comfort and dignity of others.

Chris also recalls a memorable moment during the rollout when a resident tested the new system in a communal area. Within minutes, a staff member located and assisted the resident using the platform's real-time location technology—providing immediate proof that the investment would deliver safer, faster and more responsive care.

Watch the interview to discover how data-driven technology is helping Yukana improve resident outcomes, empower care teams and create a better aged care experience for everyone.